Dan and I met up tonight at Applebee's in Taylorsville. We were greeted nicely and sat in very nice booth. Our server was very pleasant and the atmosphere was nice. UNTIL...... the woman behind us spoke. She was loud, brash and annoying. I ignored her the best I could, but honestly she was sitting kitty corner to us and up high and just seemed bent on everyone hearing her.
She was complaining about her daughters boyfriend calling her a controlling B*tch. She seemed so upset by that, and was telling her companions all about it. She said that she asked her daughter if she thought that it was right for him to call her that, and did her daughter really want to be with someone who would call her mom names?
I sympathized with her a bit and then went on to enjoy my appetizer. But soon after the drama followed.
Now I have to be fair and say that I do not know 100% of the story. I can only relate what I heard, but that what I heard pissed me off.
We had gotten our entrees and was quietly eating them when I noticed that the female manage was at the woman's table. She left somewhat briskly and I didn't think too much about it, until I heard the woman go off. She was upset because she felt the manager's attitude towards her situation was rude and impolite. The woman complained to her companions about how the manager had a very poor attitude towards the issue and kept rudely offering her ice for her hand.
At this point B*tch woman had my attention.I listened in as she continued to belittle the manager. A few other people stopped by her table and she complained to them. She demanded to fill out an incident report and was very put out that it took the manager so long to bring her the paperwork.
She and her companions started to get very belligerent and loud to everyone who came to their table to see what they could do to help.
The gist of the story I got was: They ordered a sampler appetizer with Artichoke dip and Mozzarella sticks. The B picked up a mozzarella stick and it broke off dropping into the dip. The dip them splashed on her hand and it was HOT. According to her, she had no where to wipe it as she didn't have any silverware or napkins on the table. so she shook her hand to get it off and the spot began to blister. (at this point I decided that she's one of those special McDonald's people who have to be told the coffee is hot.)
Some how I think the server wasn't very sympathetic and so when they asked for the manager she wasn't either. Normally I would be on the patrons' side, but not this time. If you get splashed with something hot, lick it off, wipe off on the table, the chair, your pants. Something. and get over your self.
The B asked for the manager's manager and was very put out when there wasn't one. The poor manager kept coming back. She offered ice to the woman for her hand, brought her the paperwork she asked for, kept trying to calm this woman down.
The B even said to one of the male staff who approached her: "I'm normally a calm person and don't want to be a B*tch, but that manager's attitude just made me upset". All I could think was: "yeah right". I almost wouldn't have put it past her to do this on purpose just to make a scene.
This went on for most of our dinner and started getting my blood boiling. The Manager came by our table to ask how things were and we told her it was all wonderful. Dan started picking up on the attitude and my feelings just about the time we asked for our check. As we waited for the check to come back, the woman stared at the area where the staff come in and out from the back, and said very loudly: " don't roll your eyes at me woman".
Her and her companions then launched into the male staff person again and demanded to speak to the Manager's manager right then. They yelled that the manager didn't even ask what happened. this did cause me to pause, as the story as I understood it could have been different. Maybe their server did something wrong? But then they just kept going on and on until the male staff member said that they would let some other guy handle it.
By now we had our check and I was feeling so upset on the staff's behalf that I said pretty loudly myself: Let's get out of here before the drama queens get started.
I almost launched into the B and her friends. There may have been a problem, and maybe the staff didn't handle it as well as they could have, but that woman didn't give them a chance either. And she went out of her way to ruin the other person's time just because she was unhappy.
Dan says he's going back tomorrow to tell the manager we thought she was wonderful. I am curious to know if the restaurant comped their meals. Some how I am sure that was in their list of demands too.
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Some peoples children should not be allowed in public.
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